Tag Archives: technology

The BBC common platform debate

Last Wednesday’s common platform debate at Broadcasting House was a hit. We talked for nearly three hours plus time in the pub afterwards. Mike covered it (live) over at Techcrunch UK (and I know the event was recorded in some form) and other bloggers have written it up (although at least one was actually watching the football!).

The topic—the BBC’s role in a post-broadcast public service ecology—is clearly going to be a very rich and productive one. Here is my summary of the event’s interesting bits, organised under useful headings. I was chairing the event so I wasn’t able to take proper notes—this is mostly from memory. Please chip in with your own recollections if you were present.

There’s a lot the BBC could be doing.

We’re ten years+ into the network revolution and the BBC’s impact so far has been a raft of quality content on multiple platforms (like this weekend’s quite awesome Glastonbury coverage) and very little else: hardly any of the kind of gutsy innovation the nation and the economy need. We’ve seen cautious incremental change when the circumstances (demographic and economic change at home, rampant growth in our most important competitor economies, environmental change of unknown scope…) demand courageous leaps in the dark.

The BBC is the nation’s most important machine for the production of consensus: nervous, go-slow adoption of common platform goals just won’t do. Tom Loosemore, who used to work at the BBC and now divides his time between Ofcom and The Cabinet Office, provided a handy seven-item list of things the Corporation ought to be sharing which I will now crudely paraphrase and expand (Tom would want me to point out that I’ve added quite a lot to his list in case any of it is traced back to him, causing him to be thrown from a high window in Downing Street):

1. Research. The Corporation produces (and pays for the production of) huge amounts of proprietary audience research, much of it hardly used. This should be made available to business and community, preferably in a useful, nicely-tabulated form.

2. Code. All code written at the BBC should be published under a suitable Open Source licence (Azeem Azhar was conveniently on hand to rehearse his BBC Public Licence idea from 2002). There’s really no excuse for this. It’s not obvious which licence would apply but if there isn’t one out there, one should be invented.

3. Data. The BBC produces and buys lots of data: from TV listings to electoral data. Sadly, much of it is not owned outright and some has even been stupidly given away (like the TV listings gifted to Red Bee on privatisation). What data the Corporation does own outright, however, should be made available freely.

4. Tools. The BBC should be obliged to give away or at least develop nationally-useful tools. Tom’s examples were geolocation and some kind of UK blog search tool. Others came to us in the pub afterwards but I’ve forgotten them.

5. Incubation and investment. The BBC could ‘do a Channel 4’ and seed a whole layer of productive and profitable new media production and technology businesses. Production quotas should be enlarged and a framework put in place to support startups and small businesses in the sector (analogous, I suppose, to the cost-plus budgeting methods used in TV production).

6. Traffic. This could be huge. The phrase ‘trusted guide’ has been current at the BBC since John Birt discovered the Internet in 1995 but it’s never been given meaning. Institutional caution has stopped the Corporation from linking to more than a handful of external sites, and always via a forest of disclaimers. It was pointed out at the debate that the addition of MusicBrainz to the BBC’s music sites adds something like 3 million external links so that’s a start I guess!

7. The Internet. The BBC shouldn’t attempt to augment, enhance or wall off any part of the Internet. The BBC’s endorsement of net neutrality is vital. The Corporation should build on freely-available net tools and services and avoid duplication at all costs.

Rights are a big deal. And they’re not going away.

Outsiders are impatient with the BBC’s rights regime. They want uncomplicated one-stop access to BBC content (and not necessarily for free) but instead they get a spaghetti of overlapping rights owners and regimes. Only the simplest and most directly-owned content can be shared easily: one example cited was Melvyn Bragg’s In Our Time: live speech recorded in a BBC studio with expert contributions paid-for outright and no music. But a tiny proportion of the Corporation’s daily output belongs in the In Our Time category. Even historic and archive material is often encumbered by multiple rights owners (or potential rights owners) and the BBC’s own commercial arm has its own agenda and often has first call on original content.

Two lessons. First: if you’re a tech or media entrepreneur and your business idea needs access to BBC content, think again. Building-in any kind of dependency on the BBC’s rights regime will scare away investors faster than bird flu. Second: the BBC could simplify the regime and persuade (read: force) rights owners to participate, especially for old and potentially neglected material that is unnecessarily encumbered. The key here may lie with legislators who could help by reasserting the BBC’s larger purpose and agreeing to compromise the inalienable rights of content owners and creators a little in return for a more open environment (pay attention Cliff Richard).

BBC new media managers are not the problem

On the evidence of Wednesday evening’s showing, slow progress in building a common platform in Britain is not the fault of the managers building it. Tony Ageh, James Cridland, Jem Stone and other BBC staff present are evidently all passionate drivers of change (and I know many others like them inside the Beeb). In many respects they were the most forward-thinking people in the room: Tony Ageh’s suggestion that he’d like us to be able to right-click on any asset at bbc.co.uk to get a pop-up detailing its ownership and rules for use was particularly inspiring. Presumably many years spent wrestling with a highly-regulated, historically-cautious tax payer-funded monolith has produced a pragmatic approach to achieving change but there’s evidently no absence of enthusiasm for it.

Channel 4 is ready to help

It’s not all about the BBC. Jon Gisby, Channel 4’s new Director of New Media, spoke with what I’d characterise as cautious enthusiasm about the station’s status as a ‘convening brand’ (that’s a technical term. Look it up) and about its potential to provide a £50M springboard for UK tech and media businesses via the fascinating and so far enigmatic 4IP fund. More than one person used the analogy of Channel 4’s seeding of the British independent TV production business 25 years ago. Gisby nodded.

I’d certainly like to see Channel 4 function as a cheeky and innovative counterweight to the BBC in building out the common platform. The potential is clearly there in 4IP.

The BBC has a history of engineering leadership

All sorts of technical innovations were invented at the BBC and then spread into the wider industry. James Cridland put it like this: “we agree in technology and compete in content”. An organisation accustomed to sharing its production and distribution tech but closely guarding the programmes made with it will inevitably find it hard to shift to a new model. One where technology leadership has been replaced by open source collaborative methods and where content is freely shared.

Tech entrepreneurs don’t care much

On the evidence of our debate there is no real clamour for access to BBC resources from the UK tech startup industry. In fact there’s significant mutual ignorance. Startups don’t know how to access the BBC’s fund of good stuff and the BBC doesn’t know who might want it or in which formats. Entrepreneurs heard at the event said things like: “who do I talk to about access to historic news content?” and “how do I get a commercial agreement for use of programme metadata?” I think for most people—adventurous tech startups included—the BBC is part of the woodwork, practically invisible. The idea that it might function as an enabler for enterprise or community is not widespread. There’s work to be done there.

There were many other fascinating strands to our debate—the BBC’s monopolistic behaviour in some categories, market failure in others, the absence of true APIs and other easy methods of calling on BBC assets, public value tests… to name a few. I’ll try to return to some of them here. Others have covered the debate elsewhere. I’d like to see a follow-up meeting soon. I’m also planning to put up a web site (probably a wiki) for the further discussion of these matters. Do let me know if you’d like to help.

Thanks to Mike Butcher for putting the considerable weight of TechCrunch UK behind this. It was his initial post that got things going in the first place. Thanks to all the panelists, all of whom have important jobs to do and better things to be doing with their Wednesday nights. Thanks in particular to James Cridland who organised the venue, catering and lots of other stuff for us, as well as being a trenchant panelist and defender of the BBC’s honour! Thanks finally to attendees and bloggers who made the thing lively and interesting!

Making homes smart

Genevieve Bell, Senior Researcher, Intel Research
Genevieve Bell, anthropologist and top researcher at Intel, was star turn at a fascinating seminar run by the iSociety research group at the Work Foundation. The topic was ‘the smart home’. Bell’s current project is aimed at understanding the use of technology in homes across Asia. She understands how deep-rooted religious, social and cultural practices influence the reception of technology in homes.

If there was any conclusion it was that attempts to add intelligence to our homes had better be respectful of the needs and beliefs of their inhabitants, otherwise they’ll just join the long line of forgotten household gadgets – egg slicers, the thing with the plunger that makes cream. The whole thing reminded me of Stewart Brand’s How Buildings Learn, a book about the way humans adapt their habitations and continually turn them to new uses, usually despite the architects and planners. If we’re to augment our homes in the ways advanced by the technology vendors the kit will need to fit properly into the lifecycle of a home.

It should be cheap, reliable, modular, interoperable and easily replaced or upgraded. Homes exist on timescales measured in centuries, a family will occupy a home for decades and make continual, incremental changes. Wi-fi hubs, entertainment systems and central heating controllers can’t aspire to this kind of longevity but should aim to fit into these cycles unobtrusively, helpfully, without expecting families to bend to new ways of living.

Houses will get smarter in much the same way they acquired their current intelligence – looms of copper wire, electric light, telecoms, wireless and television, modern additions like insulation and heating, older ones like plumbing and drainage – piecemeal and over a long period of time. The best the smart home business can hope for is to get their kit onto the makeover shopping list, to become must-have lifestyle items and to slot into the cycle of home fashion… like decking and rag rolling, really.