David Hepworth – a Q&A about curating music

It has been my privilege, over the last few years, to write a few pieces for Britain’s best music (and arts and movies and stuff) magazine The Word – including, a couple of issues back, an article about the curation boom (my articles went the way of all flesh, of course, when David and Mark closed The Word, but here’s one about my early Internet life that I scanned).

The magazine’s publisher is David Hepworth (its editor – and the man to whom I tremblingly submit my copy – is David’s long-time publishing partner Mark Ellen). David oversees the selection of tracks for Now Hear This, The Word’s covermount CD: a monthly curatorial gem that regularly stays in our car CD player for the whole month (until the next one comes out).

I asked David a few questions about this rather successful example of 21st Century music curation (and also about his Saturday morning vinyl curation habit #platterday).


SB: tell me about the Word covermount. How does it come together each month?

DH: It’s put together by Andrew Harrison and Alex Gold with ideas thrown in by everybody else.

Are you extensively schmoozed by label PRs? Do bands send you stuff?

The record business is on the bones of its arse but you wouldn’t know that from all the stuff we get sent. Yes. PRs are instructed to try and get certain acts on the CD. it’s one of the few places where they can place unheard music and assure it gets heard.

Are there punch-ups in Word Towers about who’s on it or do you keep it all to yourself until its done?

No punch ups. You chase thirty tracks and you can’t get all of them. You might get twenty possibles which you edit down to fifteen. You need a mix.

What are the economics of the covermount? A few years ago everyone seemed to have one – and the newspapers went mad for them. How do they work?

Newspapers etc. have them for totally different reasons. They pay big money for music in order to outsell their competitors. Eventually they realised that the likes of Prince were taking them for a ride. They cost a lot of money because you have to pay mechanical royalties with them.

What’s the fate of the covermount? Will you replace it with a memory stick or a Spotify playlist?

No. It works because it’s a physical object.

Supplementary question: tell me about #platterday. Is it a model for publishing in the social media era or just what you do with a bacon sandwich on Saturday mornings?

I just got out my old deck and loved restoring the ceremony of playing black vinyl records on Saturday morning. Twitter just seemed an obvious way to share that experience. I posted a picture of a shelf full of my records and people started saying “oh play that one” which is clearly insane.

What is curation in this new sense? Is it different from being an editor?

I dunno. What I’m always trying to do is say something that doesn’t sound like the usual over-heated recommendations. It’s very hard. I find 99% of recommendations don’t actually convey anything about the nature of the thing recommended at all. They’re just endless variations on the expression “it’s brilliant!” Saying something meaningful about music is very hard, that’s why most people don’t bother.

Is there a business in it?

Shouldn’t think so.


David keeps a rather good blog of his own and curates a storytelling night called True Stories Told Live.

UPDATE: I asked David why he no longer picks the tracks himself. He says:

I did it for three years and was only too delighted to pass the job on. If you choose the tracks you have the unenviable job of writing the accompanying blurbs, which is like pulling teeth.

Amazing Radio – an interview with Trevor Dann

[You might want to know: when I wrote this I worked at BBC Radio (and still do!) but these are the opinions of a civilian radio nut and not those of the BBC. Also, Amazing still exists but the ‘unsigned music only’ policy described here does not]

I’ve developed a bit of a radio crush on a new station called Amazing Radio. Amazing‘s a national digital station mounting a head-on challenge to the music radio status quo. Unless you’re a radiohead like me you’ve probably never heard of it, though. And it’s worth a listen because it’s very different. For a start, there are no stars, no record labels and no ads. The station plays only music by unsigned artists, uploaded by those artists to the amazingtunes web site where it’s sold for 79p per track. The station even carries an ‘ethical’ label, presumably because artists keep 70% of online sales.

Listening is a fascinating, slightly disorienting experience. What you hear sounds like a conventional music station – music grouped into recognisable genres and linked in the usual, slick way by DJs (apart from the off-peak hours when the robots are in charge). The music goes out in familiar slots – there’s a breakfast show, a rock show and a chart show… But listen for twenty minutes and it’ll dawn on you that there’s something odd here: you haven’t heard any of this stuff before. It’s all new.

And listening to a radio station without the elemental familiarity of even the most ‘challenging’ conventional stations is a bracing experience. Tracks flow by without the contextual cues you’re used to: no history, no celebrity, no personal memories. And none of the credibility that comes with a play from a name DJ. Amazing DJs sometimes help by defining a track in terms of an established artist: “here’s a Crystal Castles-style track from…” or “if you like Florence…”

I’m a convert. I like the DJs and I enjoy the unanchored listening experience. There’s something compulsive about this stream of new stuff and you get a sense of the ocean of talent that’s out there waiting to be discovered – but I can’t listen for too long. It turns out that providing your own context is quite hard work.

And the experience highlights just how dependent we are on DJs and stations for their judgements and their stories and their categories. In fact, listening to Amazing helps to explain the function of mainstream radio’s unfashionable props – the cosy playlists and charts and the guiding hand of the DJ.

Amazing must be doing something right. The station has just tempted Trevor Dann, grizzled radio veteran and outgoing Director of The Radio Academy, to join as Director of Programmes (he’s been presenting a show for a while now). So I asked Trevor if he’d answer a few questions about Amazing:

Does Amazing represent an alternative to the mainstream, label-based music biz? A kind of parallel music economy?

Yes. We think of it as a music-based social network which takes the power out of the hands of the playlist committee and the A&R men and gives it back to the artists and their fans. In the digital world we need tastemakers and trusted guides but we don’t need gatekeepers.

Do you aim to break artists?

Yes.

If an Amazing artist crosses over and becomes a big star will you participate in their ongoing income – will you become a kind of label?

In tune with our ethical stance, we don’t seek to control or exploit anyone but we are here to help artists on their musical journey. First, they upload their material to amazingtunes.com. Then, if it’s popular on the website, it’ll be featured on Amazing Radio. If they get in the Amazing Chart and there’s a real buzz about them, Amazing Music may offer to help with everything from management and gig promotion to publishing and even record manufacture and distribution. But none of these services are compulsory.

If Amazing’s a hit, do you expect record labels to join in and upload tracks to amazingtunes? the way they came to trust iTunes and later Spotify? Will you encourage them to do so? Will you support a more conventional royalty scheme, for instance?

We don’t have any plans to broadcast music by artists signed major record labels. That model is in decline. Ours is the future.

It’s fascinating to hear a playlist assembled entirely from unplayed music with not a label in sight. How does the process differ from playlisting at a conventional station?

The playlist is chosen by the consumers of amazingtunes.com. There is some human intervention to prevent too much of one genre dominating the sound of the station and to take account of the time of day. But broadly speaking the playlist is ‘crowd-sourced’.

Will you build domain expertise? Hire DJs who have deep regional or genre knowledge? Will you give them freeplays? Will they become curators?

The ‘specialist’ presenters – Jim Gellatly (winner of the Radio Academy John Peel Award in 2008), Mark Ryan etc. pick their own music from the wealth of material on amazingtunes. I wouldn’t want to put words in his mouth but I think Jim in particular would be happy with the word ‘curator’. Part of his mission (and everyone’s at Amazing) is to encourage more bands to upload music so they can get airtime.

What does your research tell you about listeners? Who are they?

We are not part of RAJAR and we don’t publish any audience data.

What’s the natural audience for unsigned artists? Do you think that younger listeners are more open to unfamiliar sounds?

Feedback shows that our audience is very varied. It’s certainly not exclusively young or old, male or female. Rather like 6Music I think we have a very varied audience which encompasses old fogeys like me (and dare I say you Steve!), teenagers with an appetite for emerging music and everyone in between. I think the traditional radio obsession with demographics is rendered obsolete by a service like ours.

How about live shows? Will you add a few hours of live output so that DJs can interact with listeners?

We launch our first live daily show in January. Details shortly.

Is there enough good stuff out there to fill a radio station? Are you surfacing artists overlooked by the labels? Is an Amazing artist different from one with a record deal?

I’m constantly amazed by the quality of music uploaded. The radio station could fill its playlist many times over with really brilliant stuff from all over the world. The weekly review show I present has music from 7 different countries this week.

What do the labels and the collection societies think about the Amazing model?

We don’t know about the majors and don’t really care. We are licenced by PRS who have been very encouraging of our effort to give exposure to more talent.

Thank you Trevor!

  • Listen to Amazing on DAB (“just to the left of the BBC”, as they say on the station) and online.

The XX on working together

6 Music ran a lovely series of programmes about this year’s Mercury nominees. They did a simple thing and recorded the artists introducing the tracks, describing the inspiration and the creative process for each song. It’s like watching a movie with the director’s commentary switched on. Superb night-time radio (and unimpeachable public service output – could a commercial network play out a whole album in this way?).

If you can lay your hands on a copy (it’s gone from the 6 Music site) listen to the episode featuring the XX. And not just because you’ll hear the quiet and entirely unjaded voices of THE FUTURE but also because you’ll learn something about the creative process that you’d have missed if you’d listened to the unglossed album a dozen times.

Many completely disarming glimpses of the teenage creative process – a keyboard bought for £3 on eBay, at least one song composed when Romy and Oliver were sixteen, the kind of completely obsessive attention to detail that must have had their parents typing ‘OCD’ into Google. And something about the epic luck of finding someone you can work with when young, and just clicking. They’re a quietly inspiring pair: I hear the kind of generosity and trust that makes a collaboration bulletproof.

And there’s also something here about A&R and a supportive, courageous creative context. I don’t know much about Young Turk/XL but to have given these rather unprepossessing kids the keys to the studio while barely out of school was a fantastically smart and open-minded thing to do. There’s the value of the whole, creaking, benighted music business in a nutshell, if you ask me.

Now watch them split up just after I click ‘publish.’

Picture by jamieleto. Used under licence.

Three reasons #PromsXHQ is important

Panorama taken at Prom 62, Royal Albert Hall, 1 September 2010

April 2022 UPDATE: the super-high-quality PromsXHQ stream went on to replace the standard Radio 3 online stream for all output and, if you listen on BBC Sounds these days you’re listening in this extraordinarily vivid quality.

Radio 3 have improved the quality of their live online stream – it’s an experiment called #PromsXHQ (‘XHQ’ for Extra High Quality). For the final week of the Proms you can listen at 320kb/s AAC: a big improvement but not, on the face of it, a big deal. I think it’s important, though.Why?

1. It’s awesome. I don’t want to gush and I didn’t expect to notice much difference, but the higher quality is stunning and addictive. I’m no expert – in fact, I have cloth ears – but the additional detail is genuinely gorgeous. Listening to the Berlin Phil last night (a quite awesome Prom, by the way), tiny details of the sound jumped out with an uncanny vividness – the mental scene created by the audio seemed more complete, more involving – a quite delirious experience, in fact. A simple but massively effective product enhancement.

2. It’s from the BBC. There are 320kb/s classical streams on the net but none is from the BBC. This experiment is engineered to BBC standards, from end-to-end, with BBC professionalism and passion for the output. That’s a big deal. Audiophiles and classical fans will want to try it for that reason alone (and I like the fact that it’s a change that came from the engineers, not from a focus group or the marketing department).

3. It’s agame changer.’ This is the kind of incremental improvement that could change the behaviour of listeners. Once they’ve tried the improved service, listeners will want to drag computer and hi-fi closer together so they can run the 320 stream through their stereo or home cinema system. If that happens widely, manufacturers will make hi-fi quality players, streaming to your stereo will become a mainstream activity, players will be incorporated into high-end integrated devices, TVs and so on. It’ll be like when LPs went stereo or when CDs arrived.

Really suffering for your art

Mozart quoted in H.C. Robins Landon's '1791: Mozart's Last Year' - "After table we stayed a long time in the salon despite the bad smell from the audience."

Everyone says music is getting more physical again. We continue to get our daily sounds from ever more insubstantial sources, floating above us like those glittering landscapes in Neuromancer, but we’re going to more concerts and festivals than ever and buying more stuff while we’re at it (merch, fancy limited editions. Even musical instruments are booming).

Turns out we love schlepping around for some actual, physical experience of music in an actual physical place as much as we love the disembodied bits. But there’s 21st Century physical and there’s 18th Century physical.

I’m reading a terrific book called 1791: Mozart’s Last Year, by H.C. Robbins Landon (who died last year). And it’s essentially a catalogue of grim physical trials – of epic journeys (in horse-drawn carriages quite often bought specially for the trip), of intolerable living conditions and diabolical food provided by hateful grandees who never paid their bills, of mysterious debilitating illnesses and (of course) of lives cut short by service to art (and to miserable patrons). The book’s full of enervating phrases like the one at the top (which is from an account of a dinner performance by Mozart) and:

The mail-coach with four horses left Vienna at eight o’clock in the morning and took three days, with twenty-one post stations, to arrive at Prague in the morning

(a trip to Prague to perform at a coronation). And here’s a job ad from Vienna in the period:

A musician is wanted, who plays the piano well and can sing too, and is able to give lessons in both. The musician must also perform the duties of a valet-de-chambre…

(My italics). And then, of course, there was the final, ghastly physicality of his early death:

Suddenly he began to vomit – it spat out of him in an arch – it was brown, and he was dead.

From a book based on Mozart’s wife’s recollections, quoted by Landon

What I’m left with is an image of the musician as grafter, as under-appreciated, barely-recognised labourer in the fields of art. Sacrifice, privation, hunger, physical collapse – evidently the necessary preconditions for creation in that golden age.

Being proud of the BBC

People have been talking about being proud of the BBC lately and I clearly can’t join in, since I work there and I’m inevitably partial. But, as I still feel obliged to say, I’m new at the BBC and I went to work there in my late forties, from a life doing all sorts of other things and from many years of well-documented criticism of the Corporation.

So I do feel qualified to say that I am immensely proud of the BBC – and, in particular, of the amazing people I meet there. Big-hearted, open-minded, clever and funny people like those in Jon Jacob’s brilliant Proms video. Jon works for the BBC College of Journalism but he’s a musician and a Proms nut and he – like the orchestral performers featured – does this stuff for love. What’s not to be proud of?

Big bogus ratio

Anti-piracy people are fond of citing the big ratio. They’re talking about the ratio of paid-for music downloads to non-paid-for (i.e. stolen) music downloads. They like the big ratio because it makes things look really bad for the content industry – it dramatises the narrative. Here it is again, in the FT, quoted by Salamander Davoudi and Tim Bradshaw:

For every track bought online, 20 were downloaded illegally last year, according to IFPI, the international music industry lobby group

But the big ratio is, at best, unhelpful and, at worst, utterly misleading.

When they say: “look. N times as many tracks were downloaded illegally as legally. It’s a tsunami, a cataclysm, an [insert apocalyptic noun here].” they’re making a category error. They’re comparing different categories of behaviour: different because each is conditioned by a different price.

There’s no meaningful comparison. Tracks downloaded for nothing are not the same as tracks downloaded at a price. Stuff that can be acquired for nothing is wholly different from stuff that has to be paid for.

Here the wheelbarrow principle applies: if you hear that Tesco’s are selling tins of beans for nothing you’re going to leave the string bag at home and show up with a wheelbarrow. If the works of James Brown are available for nothing you’re not going to download the Best of… You’re going to download all of it. Discrimination, in a zero price-world, is redundant. And, of course, that’s not to say that discrimination doesn’t happen any more or even that downloaders don’t practice it. It does and they do. Just not at the point of sale.

And meanwhile, the record labels continue to lean on the big ratio, a bogus comparator that doesn’t help us understand the behaviour of music downloaders and can’t help us measure the crisis for the content industry.

A parable of sorts (about the music business, I feel obliged to point out)

Dolly the cloned Sheep

The year is 1823. Nathaniel Burrell, sheep farmer, has stumbled upon a method for duplicating sheep. To cut a long story short, after years of essentially random cross-breeding he now can produce new sheep on demand at no cost. A quick twist of the tail of one of his miraculous cross-bred sheep and you’ve got a brand new one, just the like the old one, just standing there, blinking.

Burrell keeps the news to himself and makes a handsome turn selling the newly-minted sheep at the local livestock market but pretty soon people notice the smart new horse and cart in the drive and start to wonder where all the extra sheep in his fields are coming from and then a lad spies the whole process from behind a hedge and soon enough everyone knows you can get free sheep up at Nathaniel’s place.

To begin with it’s just the local miscreants but fairly soon everyone’s up there, day and night, picking up free sheep and herding them back to their own fields or back yards or box rooms. Of course, it’s not long before people figure out that the duplicate sheep have the same ability: quick twist, new sheep. Blimey.

So now everyone’s got their own and they’re busy making more for their friends. Nathaniel is pissed off. As far as he can tell, these people are stealing his stuff. “These sheep are mine!” he yells as the vicar and his wife lead four fluffy new sheep down the lane. “What do you mean, they’re yours? They’re free aren’t they?” “Yes, but they’re mine! They’re my invention, my thing!” “Does it cost you anything when I make a new one?” asks the vicar. “Well, no, but they’re still mine. And besides, I make my living from selling these bloody sheep. Nobody’s buying them now are they? Not now they can just twist-and-go!”

“I see your point, friend, but I think you’re barking up the wrong tree. Sheep are free now. I think you’re just going to have to get used to it.”

There follows a period of disquiet, during which Nathaniel makes a spirited effort to persuade the world that these free sheep are all really his. There are ups and downs. He wins a few small victories – various slow-witted judges are persuaded that the duplicate sheep actually belong to farmer Burrell, some people are even punished, although transportation seems a bit rich for the theft of a sheep that even its legal owner doesn’t actually need and even wise judges sometimes changed their minds.

Farmer Burrell even invests a few hundred guineas in an elaborate and annoying system of padlocks and sticks, which he calls SRM (Sheep Rights Management) which is meant to protect his rights by stopping people from making copies of his sheep. But the system is awkward and some people can’t get it to work at all (and it hurts the sheep) so it’s soon abandoned. Nathaniel’s not really winning the argument and the whole time people are just making more and more copies of his precious sheep.

An economist friend comes round one afternoon: “the problem with your sheep is that they’re not rivalrous any more and they have precious little excludability. They’re basically a public good now.” His friend encourages him to give up on the law suits and the nasty letters and the increasingly desperate efforts to stop people from copying his sheep. He’s just banging his head against a wall. The world has changed.

In the meantime, of course, the price of an ordinary sheep, bought in a market or at the farm gate, has fallen to a fraction of its pre-Nathaniel value and a lot of people have decided there’s no point trying to sell them at all. They’re opening innovative lamb restaurants and sheep-based circuses and generally adding value to their essentially worthless livestock. Some are given away free with another recent invention: the newspaper, some are fluffed up and sold as ‘premium sheep’ for ‘sheep collectors’. Nathaniel is resigned.

After a few years, Nathaniel has given up on making money from selling his sheep and now specialises in a range of sheep-themed experiences: a theme park, a line of clothing, club nights. It’s a blast – and he’s even making some money. And since farmer Jackson came up with a way of copying cows and farmer Finch pigs, the whole space has got a lot more competitive and everyone’s more-or-less forgotten the days when you used to have to pay for your sheep. Pay for your sheep!

Pic by Notcub.

Magazine masterclass

Right, I’ve been very busy with my new thing: I’m blogger in residence at the BBC. Honestly. It’s really cool. Follow my comings- and-goings at the special blog I’ve set up for the purpose at commonplatform.co.uk (the feed’s here). More about the whole thing here later…

In the meantime, I just want to share with you a small masterclass in how to run a web site and talk to your customers if you’re a magazine publisher. Mark Ellen and his team over at Word Magazine are in a tough market up against some pretty big-and-ugly competitors and their web site is full of lessons on how to make that work to your advantage.

Check out this brilliant forum thread about subscription prices, in which senior staff, including publisher David Hepworth, make funny and honest contributions that must have influenced the opinions of the complainers who started the thread and probably even sold a few subs. It’s the kind of thing that would almost certainly have been supressed or ignored by an EMAP or a NatMags but which the tiny, independent Word turns to its advantage. Perfect. 10 out of 10. Go to the top of the class.

I also really like the very simple video promo for the current issue that’s on the home page at the moment. One take, no edits, shot in the office, hosted on YouTube—brilliant. (declaration: I write the odd bit for Word, including this piece about memory and the Internet and an earlier one about Wikipedia and I’ve got a piece about why futurology’s rubbish in the current issue—so I’m probably a bit partial).

Record label angst

If the last three generations (five years = one generation) of music industry executives had been contestants on The Apprentice they’d all have been fired by now. So many self-destructive manoeuvres, so many technological and commercial dead-ends, so little readiness to try stuff. And I speak as a supporter of the industry: I don’t believe the whole superstructure of music production, packaging and distribution could or should be swept away or that labels and publishers and collection agencies and allied trades are evil or at some kind of Darwinian inflection point.

The 100 year history of recorded music is a glorious episode in the story of human culture and we should celebrate that. The risk, though, is that the current mess turns into some kind of terminal crisis. We might easily wind up remembering that hundred-year heyday as a story with a beginning (recording, mechanical reproduction, Caruso), a middle (CDs and the shift to bits) and a particularly grisly end. Nobody wants that.

There’s a good interview over at Paid Content with Terry McBride, one of the people who could, if the industry were ready to listen to him, help save recorded music. Real wisdom there.

I’ve been really trying to get to like We7, Peter Gabriel’s latest, ad-funded, online music business, but it’s not working. There’s a lot of good stuff there and it’s all free but the ads are utterly intrusive. There’s no way around it, they just ruin the music. Every track has a short ad inserted at the beginning and sometimes this is just bizarre (try listening to Lou Reed’s miserable classic Berlin with chirpy ads between the tracks, or to Shostakovich’s vast, mournful 13th Symphony) but it quite quickly becomes utterly unbearable.

The good news is that if you download a track you’ll find that in a month’s time you can go back to the site and download it again without the ad. It’s also pretty straightforward to remove the ads yourself (and that’s not forbidden in the site’s T&Cs). But it’s all pointless. Most current or popular stuff, such as that from Sony BMG, We7’s first major label signing, can’t be downloaded anyway—you can only stream it, which makes the ads unavoidable.

So I wonder if there’s an audience that won’t be driven crazy by the ads. Is it possible that teenagers live in such an altered musical world, for instance, that they can accept commercial messages as part of an increasingly heterogeneous audio stream? If you’re accustomed to soaking up your beats from the tiny speakers in a mobile phone, maybe ads are less of an intrusion—you just tune them out. Or maybe it’s got to do with the passing of the album—ads are not a big deal if you’re not hung up on the integrity of the carrier. If you consume music track-by-track from multiple free sources they’re not interrupting anything after all: they’re just the cost of the music you love…