Here’s a tough reminder that technology always exists in a (potentially hostile) human context. People respond to technology and to change in complicated and often contradictory ways. As a result, technologists and businesses cannot assume unhindered forward progress. It’s this kind of human friction that practically guarantees we’ll never arrive at the dreamed-of ‘singularity‘ but also that we’ll probably never create a breed of self-replicating robots that turn on us as prey!