Capitalism’s dreadnought

Walking the aisles of a big branch of Toys R Us at Xmas is like being in the engine room of a battleship at speed. It’s not pretty but everything is in its place and the bloody thing works. You can practically hear the purposeful thrum of capitalism in action. The tills ping and the… Continue reading Capitalism’s dreadnought

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Retail Tech reading

Nice special report on technology in retail from Business Week.

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One thing at a time

Seth Godin links to Woot, a clever ecommerce site whose USP is the kind of gonzo experiment you can only really do online – one product per day. That’s it. Come midnight it’s history and they’re on to the next one (or earlier if they run out). Neat, but I guess it might become a… Continue reading One thing at a time

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Convenience? This is war

When the supermarkets abandoned the High Street for their out-of-town barns the damage done to local communities and economies was enormous and permanent. Now they’re coming back, this time in smaller premises. They’re challenging a history of second-rate service and poor quality from the crappy convenience chain franchises and they’re going up against the trusted… Continue reading Convenience? This is war

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